Russell Palmer





Web page: Date Of Birth: 08/03/1977


Computing Experience:


During my time working in the Information Technology industry and studying for my degree, I have obtained experience in the following areas.



MCSE on Microsoft Windows 2000

MCDBA on Microsoft SQL Server 2000



HTML, SQL, ASP, Transact SQL and Shell Scripting.


Operating Systems:

Windows 95/98,Windows NT4 Workstation, Windows NT Server 4,

Windows NT Terminal Server 4.0, Windows 2000 Professional, Windows 2000 Server, Windows XP.


Packages / Applications:

SQL Server 6.5, 7 and 2000, Microsoft Access, Citrix Metaframe 1.8, Microsoft Exchange 5.5, Veritas Backup Exec 7.3 Multi-Server, Microsoft Message Queue Server, Microsoft Proxy 2.0, Oracle 7.3.1, Lotus CC:Mail 8.2 Server and Client. Microsoft Office, Maximo 4.01 Facilities Management edition, Microsoft FrontPage, Select Case Tools, Oracle developer 2000,Cognos Impromptu 5.0, Visio 2000 and Royal Blue.



Compaq Servers and Workstations networked using both TCP/IP and NetBEUI protocols and Ethernet 10 and 100 Base T technologies. Experience carrying out hardware upgrades/ diagnosis repair


Work Experience:


March 2001 Current.


DAT Group Ltd


I joined the DAT Group as a Systems Engineer / DBA working as part of a managed service that they provide to the largest holiday company in the U.K. The main purpose of the role is to maintain multi-domain NT infrastructure, which equates 700 + servers distributed throughout the U.K. One of the domains on the network is one of the largest in the UK with approximately 600 BDCs and a user base of 5000.


Key Responsibilities:


  • Management of the SQL Server Infrastructure, including replication of reference data.
  • Creating business critical financial reports both scheduled and Ad-hoc.
  • Manipulation and loading data from third party sources
  • Daily Monitoring Backups, consistency checks and automated data updates.
  • Design and implementation of Shell scripts to automate configuration changes, run SQL queries and monitor the health of the servers across the network.
  • Develop and maintain MS Access applications.
  • Administration and development of the intranet used by the team of DBAs
  • Support and maintenance of the Compaq servers.
  • Support the custom booking application used across the company in all of its 600 shops.

June 1998 December 2000.


Dudley Bower Services Ltd.


I started with Dudley Bower Services as an IT Support Assistant, a position that I held for 18 months. I was then promoted to Systems Administrator with overall responsibility for the IT systems within company.


Key Responsibilities:


         Responding to and solving support calls made by the company employees.

         Supporting and maintaining the servers, workstations and laptops.

         Supporting and maintaining the Microsoft Exchange e-mail system.

         Supporting and maintaining the Citrix Metaframe system.

         Evaluation purchase and licensing of new hardware and software.

         Administering the daily backups in case of the need for disaster recovery.

         Supporting and developing the Microsoft Access Database applications.

         Supporting and maintaining the Oracle 7.3.4 database backend to Maximo.

         Part of the project team that rolled out Exchange



Voluntary Work:


The design, development and maintenance of the website for a local primary school, which can be viewed at Assisting with the maintenance and support of the internal I.T. infrastructure within the school.


Education / Qualifications:


1996 - 2000: Kingston University


BSc (Hons) Computer Science Sandwich Degree.


1990 - 1995: Box Hill School


A Level: I obtained 3 A levels


Business Studies

Home Economics


GCSE: I obtained 8 GCSE's


Information Technology French

Maths Chemistry

English Language Biology

English Literature Home Economics


RSA: I obtained 4 RSAs


Distinction - Evaluation of Software Packages/Hardware

Distinction - Computer Literacy and Information Technology Stage 1

Distinction - Concepts of Information Technology - Stage 1

Distinction - Core Text Processing Skills





Supplied on Request